WAEC Office Practice Syllabus 2026/2027 & Textbooks

The WAEC Office Practice Syllabus 2026/2027 & Textbooks covers topics like office functions, equipment, communication, correspondence, filing, and report writing. The exam consists of two papers: Paper 1 is a 50-question multiple-choice test, and Paper 2 is a 2-hour, 10-minute paper with a case study and four other essay questions. For textbooks, a recommended resource is “Modern Office Practice for Vocational Business Students” by Amadin, M.S etc.

Office Practice Examination Guides


There will be two papers, Paper 1 and Paper 2, which will constitute a composite paper and will be taken at a sitting.

PAPER 1:

Will consist of fifty multiple-choice objective questions, all of which should be answered within one hour for 50 marks.

PAPER 2:

Will consist of a question on a simple case study and six other essay-type questions. Candidates will be required to answer the question on the case study and any four of the other questions. The paper will carry 100 marks and last for 2 hours and 10 minutes.

WAEC Office Practice Syllabus 2026/2027

MAIN TOPICSUBTOPICS / CONTENTS
THE OFFICE• Definition of the office • Functions of the office • Layout of the office • Principles of office organization • Span of control • Unity of control • Unity of function • Office procedures • Sections of the office
DEPARTMENTS IN AN ORGANIZATION• List of departments in an organization • Functions of each department • Organizational chart
OFFICE EQUIPMENT• Meaning of office equipment Types of office equipment: Manual equipment: Typewriter, perforator, stapling machine, duplicating machine, etc. Electrical equipment: Electric typewriter, photocopier, shredding machine, computer, scanner, facsimile machine, etc. • Uses of office equipment • Care of office equipment
THE RECEPTION• Meaning of reception • Duties of the receptionist • Documents handled by a receptionist • Qualities of a receptionist • Procedures for handling telephone calls
OFFICE DOCUMENTS• Meaning of office documents • Types of office documents: Administrative, Sales, Stores, Purchasing • Uses of office documents • Preparation of office documents
OFFICE CORRESPONDENCE• Meaning of office correspondence • Types of correspondence: memos, business letters, notice of meetings, minutes of meetings, reports, circulars
MAIL• Types of mail: Personal, official, urgent, confidential • Classification of mail: incoming, outgoing • Procedures for handling incoming and outgoing mail
FILING• Definition of filing • Systems of filing: vertical, lateral, electronic • Classifications of filing: alphabetical, chronological, numerical, geographical, alpha-numerical, subject • Purposes of filing • Steps involved in filing • Filing equipment
COMMUNICATION• Definition of communication • Importance of communication • Types of communication: Verbal: oral, written Non-verbal: visual, audio, audio-visual • Methods/Media of communication: Print (newspapers, magazines, handbills, flyers, etc.) Electronic (radio, TV, audio/video conferencing, etc.) • Communication service providers: NIPOST, NITEL, Media houses, Satellite stations, Internet, GSM
MEETINGS• Definition of meeting • Purpose of meetings • Types of meetings: statutory, emergency, board, management, AGM, staff, committee • Procedure for conducting meetings: opening prayer, agenda, chairman’s remarks, reading of minutes, correction, adoption, matters arising, main business, AOB, closing remarks, adjournment, closing prayer • Meeting terminologies: agenda, adoption, AOB, adjournment, etc. • Roles of chairman/secretary • Writing the minutes
REPORT WRITING• Meaning of report • Types of report: formal, short, long, investigative, routine/periodic • Parts of a report • Importance of report writing
INFORMATION• Definition of information • Types of information • Uses of information • Sources of information • Storage of information • Qualities of good information: timeliness, accuracy, speed of delivery, usability

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