WAEC Store Management Syllabus 2026/2027 & Textbooks
The WAEC Store Management Syllabus 2026/2027 & Textbooks: topics such as the overview of storekeeping, equipment and facilities, warehousing, requisitioning, inventory control, stock valuation, and identification of store items. The syllabus is structured around these core areas to assess a candidate’s understanding of store management principles and practices.
Contents
Aims and Objectives
- Candidates must have an Understanding of the rudiments of running a store and entrepreneurial skills
- Candidates must have an Understanding of the concepts of wholesaling and retailing, basic business documents, and how to handle business finance
- Candidates must develop the Ability to relate concepts learned to control stock, keep records and manage business risk.
Examination Guides
There will be two papers, Paper 1 and Paper 2, which will be combined into a composite paper and taken in one sitting.
PAPER 1 will consist of fifty multiple-choice questions, which will last for 1hour and carry 50 marks.
PAPER 2 will consist of seven essay questions, of which candidates will be required to answer any five in 2 hours for 100 marks.
WAEC Store Management Syllabus 2026/2027
| MAIN TOPIC | SUBTOPICS / KEY POINTS |
|---|---|
| Introduction to Store Management | • Meaning of store management • Importance of store management |
| Store Management | • Functions of a store manager • Characteristics of a store manager |
| Customer Services | • Pre-sale services • After-sale services |
| Functions of Management | • Planning • Organization • Leading • Staffing • Controlling |
| Factors in Establishing a Store | • Market • Finance • Types of stock • Transport • Accessibility • Security • Government regulation • Personnel |
| Retailing | • Definition • Functions of a retailer |
| Wholesaling | • Definition • Functions of a wholesaler |
| Warehousing | • Meaning of warehousing • Types of warehousing • Importance of warehousing |
| Transportation | • Definition • Means of transportation • Advantages & disadvantages of each means • Factors determining transport choice |
| Stock Control – Introduction | • Meaning of stock control • Importance of stock control |
| Types of Stock Records | • Stock list • Bin card / Store card • Store requisition form • Delivery note |
| Methods of Stock Control | • Manual method • Periodic, perpetual & annual stocktaking • Computerized method |
| Levels of Stock Control | • Maximum level • Minimum level • Reorder level |
| Issuing of Stock | • FIFO • LIFO |
| Pricing | • Definition • Types of pricing: skimming, mark-up, mark-down, penetration, below/above-mark pricing |
| Organizational Policy | • Definition • Employment policy • Decision making • Customer services • Public relations |
| Organizational Standards | • Definition of standards • Productivity standards • Standards for customer satisfaction |
| Organizational Culture | • Definition & explanation • Attitude to customers • Relationship with co-workers • Relationship with boss • Dress code |
| Business Communication | • Definition of communication • Types: oral, written, non-verbal • Business documents: letters, memos, reports, circulars |
| Electronic Communication | • Definition • Means: fax, telephone, email, radio messages |
| Word Processing | • Using a computer to write business letters |
| Business Law – Overview | • Definition of business law |
| Law of Contract | • Elements of a contract • Rights & obligations of employer and employee |
| Agency | • Definition • Types • Creation of agency • Rights & obligations of principals and agents |
| Sale of Goods Act | • Contract of sale • Formalities of sale |
| Government Regulation of Business | • Patent rights • Copyright • Trademark • Health & Safety at Work Act • Consumer protection agency • Licensing |
| Government Regulatory Agencies | • NAFDAC • NDLEA • SON |
| Record Keeping – Documentation | • Filing and indexing: meaning, rules, methods • Source documents: invoices, receipts, cheques, vouchers |
| Trade Documents (Foreign Trade) | • Bills of Lading • Certificate of Origin • Consular invoice • Insurance certificate • Inspection certificate • Bills of Exchange • Indent • Letter of Credit • Proforma invoice |
| Trade Documents (Home Trade) | • Order • Enquiry • Waybill • Consignment note • Manifest • Invoice • Proforma invoice • Receipts • Credit & debit note • Vouchers |
| Bookkeeping – Subsidiary Books | • Meaning, types, uses • Purchase & sales day books • Returns inwards & outwards • Cash books |
| Imprest System | • Definition • Explanation • Preparation of petty cash book |
| Final Accounts | • Definition & purpose • Simple Trading Account • Profit & Loss Account • Balance Sheet |
| Sales / Turnover | • Meaning • Calculation of sales turnover rate |
| Risk Management | • Definition • Methods • Sound management practices • Risk reduction – optimum stock level • Hedging • Insurance (risk transfer) |
| Handling Finances of the Store | Investments: meaning; Capital investment: meaning, capital market, stock exchange functions, advantages of shareholding |
| Money Market Instruments | • Meaning • Treasury bills • Commercial papers • Bonds |
| Taxation | • Meaning of tax • Importance of tax • Types: income tax, import duties, excise duties, VAT |
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