WAEC Auto Parts Merchandising Syllabus 2026/2027 Textbooks
The WAEC Auto Parts Merchandising Syllabus 2026/2027 Textbooks cover key aspects of the auto parts trade, including how to effectively display and sell products, manage inventory, and provide customer service. The syllabus includes topics like auto parts identification, sales techniques, merchandising strategies, and stock management.
Contents
WAEC Auto Parts Merchandising Examination Guides
There will be two papers, Paper 1 and 2, both of which will be composite papers to be taken in a sitting.
PAPER 1: Will consist of forty multiple choice questions, all of which must be taken in 50 minutes for 40 marks.
PAPER 2: Will consist of two sections, Sections A and B. Both sections will last for 2 hours and carry 100 marks.
Section A: Will consist of three questions, including a compulsory one and drawn on the technical part of the syllabus. Candidates will be required to answer two questions, including the compulsory one. The section will carry 40 marks.
Section B: This will consist of four questions based on the merchandising part of the syllabus. Candidates will be required to answer three of the questions for 60 marks.
WAEC Auto Parts Merchandising Syllabus 2026/2027
| Main Topic | Subtopics / Content Details |
|---|---|
| SAFETY IN AUTO PARTS MERCHANDISING SHOP | – Definition of safety. – Safety clothing and protective gear: helmet, goggles, hand gloves, nose mask, foot boots, overall dress. – Fire extinguishers: types and uses. – Causes and prevention of accidents in an auto parts shop. |
| ENGINE PARTS | – Identification of engine parts: piston, piston rings, connecting rod, camshaft, crankshaft, valves, cylinder head, oil pump. – Sketching of listed engine parts. – Location and functions of each engine part. |
| TRANSMISSION SYSTEM (CLUTCH) | – Identification of clutch parts: flywheel, clutch plate, pressure plate assembly, release bearing. – Functions of clutch parts. |
| TRANSMISSION SYSTEM (GEARBOX) | – Types of gearbox: manual (3-speed, 4-speed, 5-speed) and automatic transmission. – Functions of gearbox and its importance in power transmission. |
| TRANSMISSION SYSTEM (PROPELLER SHAFT AND REAR AXLE ASSEMBLY) | – Types of propeller shafts and universal/sliding joints. – Functions of transmission system parts. – Identification of parts of the rear axle assembly. |
| SUSPENSION SYSTEM | – Types of suspension systems: normal beam and independent suspension. – Parts: damper, coil springs, torsion bar, leaf spring. – Functions of suspension system parts. |
| COOLING SYSTEM | – Types of cooling systems: water cooling and air cooling. – Functions of the cooling system. – Parts: radiator, fan blade, fan belt, water pump, water hose, thermostat. |
| STEERING SYSTEM | – Types: manual and power-assisted steering. – Parts: steering gearbox, steering wheel, steering shaft, tie-rod. – Functions of steering parts. |
| BRAKING SYSTEM | – Types: disc brake and drum brake. – Parts: master cylinder, wheel cylinder, connecting pipe, brake pads, brake shoes/lining. – Functions of braking system parts. |
| LUBRICATION SYSTEM | – Parts: oil tank/sump, oil filter, oil cooler, oil seal, pressure switch, oil pump (types). – Types of lubricants: oil and grease. – Types of oil: SAE 40, SAE 60, SAE 30/20W. – Quality and proper use of oil and grease. |
| ELECTRICAL PARTS | – Components: battery, fuse, electrical control unit (ECU/brain box), alternator, ignition coil, bulb, cut-out relay. – Identification of components. – Functions of each electrical component. |
TOOL, TEST EQUIPMENT AND ACCESSORIES
| Main Topic | Subtopics / Content Details |
|---|---|
| WHEELS AND TYRES | – Types of Wheels: Spoke wheel, Alloy wheel, Pressed steel wheel. – Types of Tyres: Tube type and Tubeless tyres. – Size of Wheel and Tyre: Understanding rim diameter, tyre width, and aspect ratio. – Functions of Wheels and Tyres: Support vehicle load, provide traction, absorb shocks, and assist steering and braking. |
| TYPES OF TOOLS AND THEIR USES | – General Tools: Spanner, Hammer, Mallet, Allen key, Screwdriver, and Pliers — used for general servicing and repairs. – Special Tools: Extractors, Pullers, Sledgehammers, Lifters — used for specific or heavy-duty tasks. – Differences: General tools are multipurpose and commonly used; special tools are designed for specific mechanical operations. |
| CARE OF TOOLS | – Methods of Tool Care: Regular greasing, cleaning, proper storage and packing. – Effects of Improper Tool Care: Tool rusting, reduced efficiency, damage, and safety hazards. |
| TEST EQUIPMENT | – Types of Test Equipment: Spark plug cleaner, Engine analyzer, Dwell angle tester, Exhaust gas analyzer, Vacuum tester. – Functions: Used for diagnosing, measuring, and evaluating engine performance and emission levels. |
| MAINTENANCE OF TEST EQUIPMENT | – Operational Knowledge: Proper starting and stopping procedures. – Use of Manufacturer’s Manual: Understanding correct handling, calibration, troubleshooting, and safety precautions. – Importance: Ensures equipment accuracy, |
STORAGE, CATALOGING AND VISUAL PRESENTATION
| Main Topic | Subtopics / Content Details |
|---|---|
| STORAGE | – Definition: Explanation of storage as the process of keeping auto parts in a safe, organized condition until needed. – Process and Ways of Storing Parts: Use of shelves, racks, bins, containers, labeling, and proper arrangement. – Reasons for Proper Storage: To prevent damage, deterioration, misplacement, and ensure quick retrieval. |
| CATALOGUING | – Definition: Systematic listing and classification of auto parts. – Functions: Easy identification, tracking, and ordering of parts. – Process of Locating Auto Parts Using a Catalogue: Using manufacturer’s reference numbers, part names, models, and diagrams. |
| RE-ORDER QUANTITY | – Meaning: The specific stock level at which a new order must be placed to avoid stockouts. – Importance/Advantages: Ensures consistent supply, avoids excess or shortage. – Process of Re-ordering Auto Parts/Stock: Monitoring inventory levels, recording daily stock movement, and placing timely re-orders. – Principles of Maintaining Stock Level: Balancing stock availability with cost efficiency. – Calculations: Re-order level, FIFO (First In, First Out), and LIFO (Last In, First Out) methods. |
| VISUAL PRESENTATION | – Methods of Item Presentation/Grouping: Arranging parts by brand, manufacturer, model, or function. – Advantages: Enhances display appeal, simplifies identification, boosts customer satisfaction, and improves sales. |
| INVENTORY | – Definition: The complete record or list of goods and materials held in stock. – Types: Daily, Periodic, and Annual inventory. – Procedure for Inventory Taking: Use of bin cards, physical counts, and record reconciliation. |
| PRODUCT SOURCING | – Definition: The process of finding reliable suppliers or manufacturers for auto parts. – Ways of Sourcing Products: Direct from manufacturers, wholesalers, distributors, or importation. – Importance: Ensures quality products, competitive pricing, and reliable supply chain. |
| SALES | – Definition: The act of exchanging goods for money or other consideration. – Types: Cash sales and Credit/Deferred sales. – Methods of Selling: Personal selling, door-to-door, trade fairs, open markets, and unit shops. – Sales Calls: Explanation and procedure — preparation, presentation, persuasion, and closing. |
| INVOICING | – Meaning: Preparation of a detailed bill for goods sold or services rendered. – Content: Seller and buyer details, date, invoice number, description of goods, quantity, price, total amount, and payment terms. – Uses/Importance: Serves as a sales record, proof of transaction, and basis for accounting. |
| FORECASTING | – Definition: The process of estimating future sales, demand, or trends. – Needs/Reasons: To plan inventory, budget, and manpower effectively. – Advantages: Reduces waste, improves decision-making, and ensures business readiness. |
| RECORD KEEPING | – Types of Records: Sales journal, purchases journal, sales ledger, purchase ledger, invoices, receipts, cash book. – Process: Recording transactions promptly and accurately in relevant books. – Uses: For auditing, financial planning, accountability, and business evaluation. |
| FUND RAISING (SOURCE OF FINANCE) | – Definition: Process of obtaining financial resources to support business operations. – Types of Funds: Short-term, medium-term, and long-term funds. – Sources/Ways of Raising Funds: Personal savings, bank loans, government grants, investors, cooperatives, and partnerships. – Procedure: Planning, application, approval, disbursement, and repayment. |
| MARKET ANALYSIS | – Definition of Market: A place or system where buyers and sellers interact. – Market Analysis: Study of market trends, competition, and customer behavior. – Market Segment: A specific group of customers within a market. – Market Segmentation: Dividing the market based on age, income, location, or preferences. – Procedure and Basis: Identify target market, analyze needs, and create tailored strategies. |
| VALUE PRICING | – Definition: Setting prices based on perceived customer value rather than production cost. – Types: Penetration pricing, premium pricing, competitive pricing. – Application: Used to attract customers, position brands, and maximize profits. |
| ADVERTISING | – Definition: Promotion of goods and services to attract potential customers. – Types: Print, broadcast, digital, outdoor, and direct advertising. – Media: Radio, TV, newspapers, social media, billboards. – Advantages: Increases sales, builds brand awareness, and informs customers. |
| CUSTOMER SERVICE | – Meaning: Assistance and support provided to customers before, during, and after purchase. – Types: Pre-sale service, after-sale service, technical support, complaint handling. – Importance/Advantages: Builds loyalty, enhances reputation, and improves customer satisfaction. – Handling Customer Complaints: Listen, empathize, resolve issues promptly, and follow up. |
WARRANTY/ GUARANTY AND REGULATORY BODIES
| Main Topic | Subtopics / Content Details |
|---|---|
| WARRANTY / GUARANTY | – Meaning: A warranty or guaranty is a formal assurance given by a manufacturer or seller that a product will meet specified quality standards or be repaired/replaced within a set period if found defective. – Importance: ▪ Protects consumers from defective products. ▪ Builds customer trust and satisfaction. ▪ Encourages manufacturers to maintain product quality. ▪ Provides legal backing for claims and replacements. – Procedure for Claiming Warranty/Guaranty Rights: ▪ Present proof of purchase (receipt/invoice). ▪ Contact the authorized dealer or service center. ▪ Provide details of the defect or issue. ▪ Follow inspection and approval process before repair or replacement. – Process Leading to Loss of Warranty Rights: ▪ Unauthorized repairs or modifications. ▪ Misuse, negligence, or accident damage. ▪ Expiry of warranty period. ▪ Use of non-genuine parts or accessories. |
| REGULATORY BODIES | – Reason for Regulation: ▪ To ensure products meet safety and quality standards. ▪ To protect consumers and promote fair business practices. ▪ To prevent sale of substandard or counterfeit auto parts. – Quality Control (Definition and Types): ▪ Definition: The process of maintaining and improving product standards through testing and inspection. ▪ Types: Preventive quality control (before production) and corrective quality control (after production). – Ways to Improve Quality: ▪ Regular inspection and testing. ▪ Use of quality materials. ▪ Staff training and adherence to standards. ▪ Feedback and continuous improvement. – Examples of Regulatory Bodies: ▪ Standard Organization of Nigeria (SON) – Ensures product standardization and certification. ▪ Consumer Protection Board (CPB) – Safeguards consumer rights and handles complaints. ▪ Society of Automobile Engineers (SAE) – Develops engineering standards and promotes automotive safety. – Functions of Regulatory Bodies: ▪ Establish and enforce standards. ▪ Certify products and manufacturers. ▪ Conduct market surveillance. ▪ Educate consumers and manufacturers. ▪ Penalize non-compliance and regulate product imports |
WAEC Auto Parts Merchandising Textbooks 2026/2027
- Technology For Motor Vehicle Mechanics, Parts 1, 2 &3. By Mudd, S.C.
- Motor Vehicle Technology and Practical Work. By Dolan, D. A.
- Principles of Marketing. By Philip Kotler.
- By Giles, G.B. ( The M&E Handbook)
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